Happy guest rarely write about their experiences in online review sites, but unhappy guest tend to be the most vocal about their experiences. Guestmeter sends your branded guest satisfaction surveys to identify happy and unhappy guests.
If the guest is happy, forward to write their positive feedbacks on online review sites to improve positive reviews.
If the guest is unhappy, forward feedback directly to guest experience managers to resolve the issue before guest publish negative reviews on online review sites.
Our technology for Bed and Breakfast Inns and Guesthouses helps inkeepers to automate guest feedback managementGuesthouse & B&B Feedback Management