Hotel Feedback Management Software

Capture hotel guest feedbacks in-stay via QR codes or post-stay via sending satisfaction e-mail surveys. Guestmeter identifies happy and unhappy hotel guests before they published negative online reviews on or and other review sites.

Hotel Reputation Management - Email Channel

Contactless QR Surveys For Hotels

Stop sending guests home unhappy. Our QR Cards are proven to help prevent guests from leaving upset and posting bad reviews about you. QR Cards with your logo and customized QR code to help engage and get direct guest feedback during the departure process.

Hotel Reputation Management - QR Channel

Prevent Negative Hotel Reviews

Guestmeter identifies unhappy hotel guests and forward their negative feedback to your guest relations or guest experience managers to resolve the complaint before published on online review sites.

Hotel Reputation Management


Integrations with PMS and channel managers to send automated post-stay guest feedback e-mails when you checked-out your guests.


1- Send post-stay E-mail survey to guests or place contactless QR survey to your rooms/lobby to capture on-stay feedbacks.

2- Identify happy and unhappy guests and send them your management responses via e-mail.

3- Resolve guest concerns and reduce the risk of poor guest reviews.

Customer Success Stories - Guestmeter
Customer Success Stories - Guestmeter

Feedback Management For Hospitality Industry


Hotel groups or independent boutique or budget hotels, our technology helps hoteliers to automate guest feedback management

Hotel Feedback Management

Guesthouses & B&B's

Our technology for Bed and Breakfast Inns and Guesthouses helps inkeepers to automate guest feedback management

Guesthouse Feedback Management


With our flexible cloud-based solutions, guest feedback management in your hostel couldn't be easier.

Hostel Feedback Management

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